How to Choose a Trustworthy Cleaning Company

A full-time job that takes more than fifteen hours of your day can be very stressful. You return from work tired and stressed and can barely afford the time for cleaning. Or, you are the travelling type that travels for business or personal issues, and returning from your journey to meet a messy home is discouraging. Well, conducting a self-clean while considering these factors produces one of two results, a poorly conducted clean or a clean which takes longer.

But then, proper cleaning is essential since having a dirty home is not advisable to prevent health risks. Furthermore, it is essential in a working environment to ensure a stunning and presentable appeal. The organization’s appeal helps attract potential customers who patronize the business. If you are subject to any of the factors mentioned above, an ideal option is ordering the assistance of a cleaning company. This option saves you from the challenges of cleaning when you can barely afford the time and gives you the time to organize and engage in other activities.

Today, various cleaning services like bond cleaning , end of lease cleaning, carpet steam cleaning and window cleaning  are available, making finding an excellent cleaning service challenging. Because the kind of cleaning service you order determines the quality of the cleaning service you get. Hence, excellent cleaning service results in a better quality of service, and poor cleaning service results in poor quality cleaning.

Factors to Consider Before Hiring a Cleaning Company

Randomly employing any cleaning service is not ideal for someone who requires quality. There are factors one should consider before hiring any cleaning company, and these factors are:

1. Comparing price quotes: You should be familiar with the saying you get what you pay for; although it sounds cliché, it is very accurate when it concerns services like professional cleaning. The idea is to get price quotes from three or more professional cleaning companies for your desired cleaning demands and compare the prices. The prices should not have much significant difference, but if the price a company is offering is suspiciously low, you should avoid it and choose from other companies with similar prices.
2. Ask how long the company has been in business: In a market as highly-competitive as professional cleaning, businesses will come and go, and the businesses still around have something they are doing right. Although being around for a long time does not guarantee competent services, neither does it discredit new and upcoming businesses. Still, it says something positive about the business.
3. Ask if they guarantee their work: Do not belong to the train who believes and chooses a service provider because they claim to guarantee their work, as claiming is different from practically guaranteed. Hence, ask for details on how they guarantee their work, do they offer refunds or something when you are not satisfied with the service quality. This information will make your transaction with the company more comfortable.
4. Ask for references: A company cannot exist for extended periods and not have loyal customers; thus, ask for references from some of the company’s loyal customers. Competent service-providing companies will have no difficulty providing you with this information.
5. Can they provide all the cleaning services you need: This tip is helpful, provided you know what kind of cleaning your home needs. Hence, after determining the cleaning your home demands, you want to check the cleaning services a company offers. If the services include what you need, then it is ideal that you choose them. However, you must only hire one cleaning company because they only offer the cleaning service you need as you will spend more. If you have two companies to choose from, it is best to opt for a company with more services.
6. Do they offer green cleaning: We are in that era where there is increased consciousness of how activities impact the environment, and cleaning is one of those activities. Hence, there is green cleaning, where green cleaning products (chemical-free and environmentally friendly products) are used for cleaning. Before hiring a cleaning company, you should ensure that they offer green cleaning services and use green cleaning products. You can get similar results as normal cleaning products but with less harmful impact on the environment.
7. Check for emergency cleaning services: Emergencies pop up with no warning, signal, or information; thus, when emergency cleaning needs arise, you should be ready to attend to the needs. This is why you should check if the cleaning company offers emergency cleaning services, as it will be helpful when needed.
8. Are they licensed, bonded, and insured: They can have all the requirements and qualities highlighted above, but when they lack license, bonding, and insurance, then they should not be trusted. A license certifies that they are recognized professionals. Bond cleaning helensvale offers assurance that they will take responsibility in case of any damage to your property when cleaning, or there will be compensation when you are not satisfied with the cleaning service offered. Insurance protects you (the client) from any accidents that may occur. Professional cleaners are working for you, as the company will take responsibility for their staff. Hence, ask for proof of all this documentation before hiring.
9. Do they assign customer service to a customer’s account: Customer service is a staff that will be readily available to answer when a customer comes calling. In the event of urgency, you need a customer service assigned to your account for quick and instant response; thus, enquire about the customer service assigned to your account. Plus, it will be helpful if you have direct contact with the professional assigned to your account.
10. How do they track customers: Before hiring, you need assurance that your requests are being tracked and tended to correctly; thus, you should ask how they track customers’ requests. You can ask for more information, like how you will know your requests are being attended to or resolved.
11. Do they perform background checks on their employees: A company can truly be trusted if they can completely account for their staff, and the correct way to do this is by performing background checks on their staff. Remember, there are days you will leave the cleaner unsupervised in your home; thus, you must know if you can trust the cleaner. Hence, check if the company performs detailed background checks on its staff.

A good and trustworthy cleaning service will disclose every information on terms of service to facilitate a transparent relationship with their clients. Please ensure you understand every term given to you, and if the terms seem confusing, ask for explanations. If the explanations fail to surface, you should withdraw.

Commercial Cleaning Services

First, let us understand the difference between a domestic and a commercial cleaning company. As the name implies, a domestic cleaning company deals in household or domestic cleaning.

Commercial cleaning refers to cleaning rendered to business organizations, industries, and places that require large-scale cleaning. It is a standard service for small and large businesses, where small businesses choose it to reduce costs. Large businesses hire commercial cleaning services to meet their cleaning needs efficiently and effectively. 

Also, gaining access to professionals helps business owners and managers maintain a convenient and productive working space; for others, it helps provide an excellent first impression on their customers. The problem with commercial cleaning services is finding a service that can meet all your needs within your budget.

Hence, these are some tips to help you find the ideal cleaning service for your budget:

• Identify your cleaning needs: Some commercial cleaning companies specialize in specific areas or fields, where there are areas like medical cleaning, industrial cleaning, or office cleaning. You can select your list of potential commercial cleaning services by determining which category you fall into.
• Identify the peripheral needs of your company: Needs, such as the frequency of cleanings and your ultimate budget. When you ask for proposals from potential cleaners, your preparation will help you choose which companies provide the services you need at the right price.

In addition, you will want to source bids or proposals from several commercial cleaning companies. This will help you understand better what price rate you should expect. And will allow you to exclude companies that are overcharging.

How to Ensure a Cleaning Company is Trustworthy

There are several cleaning company services today, but not all are efficient and reliable. However, having to ensure that you are hiring a trustworthy cleaning service is the best thing you can do for your business or home. Hopefully, these tips are helpful, and they include the following:

• They are registered and licensed. 
• They complete the job within the period assigned to them.
• They offer high-quality jobs.
• Employee Verification.
• They care for your home or business like it is theirs.
• They have an insurance policy.
• Good reputation.

Conclusion

Hiring a Cleaning Company is one of the best options available, especially if you are the type of person who has a lot on his hands. Hiring a cleaning service gives you time to focus on your work. Also, if you are a business owner, cleaning company services will help maintain a clean environment and give your organization an attractive look for you and your customers.

Gold Coast Clean & Sheen provides professional and affordable bond cleaning services that GUARANTEE you get your rental bond back. We also specialise in builders cleans, holiday rental cleaning, carpet cleaning and more. Contact us today to book an appointment.